This year we have the following categories

The criteria for each category can be viewed by clicking on the relevant category name below

Categories open to Independent Retailers - businesses with up to 10 stores

Categories open to Multiple Retailers - business with 10 or more stores

This is open to any online business, including those run by supermarkets

Online Retailer of the Year

This award will go to the independent or multiple online drinks business that, in the opinion of the judges, has consistently achieved the highest standards in customer service and sales performance in the past year. The judges will be looking for businesses that have achieved significant growth through customer recruitment and retention. Online businesses must supply their full web address.

The award is not for the most creative use of the web, though this will be taken into consideration by the judges. In entering, you may want to cover some of the following points, though you are free to supply any information you think relevant (providing figures that show how effective actions have been will improve your chances):